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Frequently Asked Questions

How long does it take?

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We ask for a 1 week turn around time. The 1 week begins when the final information is submitted. This may be: approving proofs, emailing images/logos, or sending names. 

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How can I pay?

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We accept all major credit cards, cash, or check. All payment must be received within 60 days of pickup or a 5% interest charge will be added to your total. 

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How will I know when my order is ready?

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We call or email all customers when orders are ready. 

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Can I request a proof?

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Yes, proofs are available upon request. Proofs are NOT an exact replica of your order. They are digital copy of your order. Proofs are not sent the day you order. 

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Each customer can have one change to their proof. Each change after is $20. 

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Want to do business with us?

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Download and fill out our New Customer Form and email it back to us at memoriesbymc@aol.com

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Call Now: 817-295-7363

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